Feedback

Please take time to read through the following feedback from headteachers, business managers, governors and directors from companies, premises and schools across Hampshire and bordering counties.  Thank you. 


......Ray, many thanks for the time you spent with us yesterday going through the accident investigation and case details with us.  It gave us the understanding and confidence that we needed and opened our eyes to changes we need to make.  We will let you know as soon as we know the next steps so that we can arrange a more formal meeting with the right people in attendance.  I think we are all much more settled now and really pleased that you are working with us......                                                                                        

                                                                                        R.D. (Southampton)

                                                                                        June 2019


......and thanks to your guidance and support we have now resolved the matter to everyone's satisfaction. Really appreciated your help, thank you......
                                                                                        F.C. (Havant)
                                                                                        June 2019

......thank you for whole school yesterday's refresher training, well delivered as always. As usual, you have got our staff thinking H&S again......
                                                                                        C.W. (Fareham)
                                                                                        June 2019

......the fire marshal training was great thanks and I have had lots of positive comments about how much it all made sense and how good it was to be involved in the process, and they have come up with lots of ideas to help improve things already. Thanks again for the training......
                                                                                        J.S. (Newbury)
                                                                                        June 2019
 
......a very helpful, informative and interesting H&S audit today which has clearly identified where we are and what we still have to do.  Your patience and support throughout the process was most appreciated.  Thanks very much again and see you soon......

                                                                                        T.H. (Basingstoke)
                                                                                        May 2019

......three of our directors and trustees attended your Trust & Governor Strategic Health & Safety Training course recently. It was an excellent evening, very interesting, an eye-opener and extremely helpful in our roles as trustees. It really showed us how little we knew, or were doing, when it came to properly managing our health & safety as required in law. Very informative! Thanks very much Ray, we'll be in touch soon......

                                                                                        W.D. (Guildford)
                                                                                        May 2019

......Hi Ray, thank you very much for our audit and report.  We are delighted with yesterday's results and fully recognise the support you give the school in order for us to have made major steps towards compliance......

                                                                                        J.H. (Farnborough)

                                                                                        April 2019


 ......Hi Ray, just wanted to thank you for this morning, I found the exercise incredibly valuable and I have come away with lots of notes and actions, but extremely beneficial......


                                                                                        M.D. (Bournemouth)
                                                                                        April 2019
 
......thank you also for the way you conducted today's audit, highlighting areas of significant improvement and offering practical, helpful ways to focus ongoing efforts......
 
                                                                                        E.T. (Alton)
                                                                                        March 2019

......Dear Ray, it has been nearly a year since we took out an SLA with you and, on behalf of everyone involved, I wanted to say thank you for all your help and support over the course of this last year.  It has transformed our health and safety and it has changed our staff's views. We have come a long way in a year!  See you for our risk assessor training at the end of the month.  Thanks again for everything.....
                                                                                         J.N. (Basingstoke)
                                                                                        March 2019

......Ray, thank you for the COSHH Assessor training course today, a useful and informative session as usual.  I learnt heaps and have some real confidence in now doing these myself from here on......

                                                                                        S.W. (Ringwood)
                                                                                        February 2019

 
......Hi Ray, thanks again for your time today, we particularly appreciate the support you offer along with your expertise - I am sure that we will speak again soon......
 
                                                                                        R.H. (Bordon)
                                                                                        February 2019
 
......and would like to say how grateful we are for all your help with the recent incident. We are always impressed by your speed of response and quality of advice but this issue was a real concern and you have put our minds at rest and provided some firm direction for us all. Thanks again for everything from all of us......

                                                                                        C.G. (Waterlooville)
                                                                                        January 2019

......thank you for carrying out the fire marshal and extinguisher training yesterday, everyone enjoyed it and learnt something, and it has enabled us to review and implement a fire marshal strategy as part of our fire evacuation procedure......

                                                                                        G.L. (Newbury)
                                                                                        January 2019

......Hi Ray, thank you for all your support and the prompt audit report.  We are all delighted with the outcome......

                                                                                        J.S. (Southampton)
                                                                                        December 2018

......Ray, many thanks for your excellent health and safety audit. Progress for the school was very good and we are now moving in the right direction. Once SLT are fully behind the new positive health and safety culture the results will dramatically improve.......many thanks......
                                                                                   
                                                                                        P.G. (Winchester)
                                                                                        December 2018
  
......Good morning Ray, myself and my Chair of Governors attended your school governor & trustee health & safety management training session last evening.  We both found it very informative and spoken in a language we understood!  Thank again......

                                                                                        C.B. (Bournemouth)
                                                                                        November 2018

......Hi Ray - just following up on your recent visit, thank you for coming in to see us, we found your visit invaluable and very informative as always. We have already been actioning the points you advised us to start working on! Speak soon.......  

                                                                                        S.S. (Gosport)
                                                                                        November 2018

......many thanks for the great H&S governor training course last night - we all got a lot from it. See you soon.......  

                                                                                        P.M. (Guildford)
                                                                                        October 2018

......Hi Ray, thanks for your time yesterday, the task never feels quite so daunting when you're actually here! Many thanks once again......
 
                                                                                        D.L. (Havant)
                                                                                        October 2018


......good to have you on board, and we all feel much more confident working with you, especially with what lies ahead.  Thanks again for everything yesterday......

 

                                                                                        G.K. (Basingstoke)

                                                                                        September 2018


......Hi Ray, I just wanted to say thanks for all the support and training this year - we've learnt a lot!  Have a great summer and no doubt see you again for more in the new term......

 
                                                                                        H.S. (Andover)
                                                                                        August 2018  

......Hi Ray. I wanted to say thanks again for such an excellent H&S foundation/refresher training session last night for our six schools. Having had a brief look through the evaluation forms all the feedback looks very positive as well as the verbal feedback I received from many staff I spoke to immediately after the session.  Thanks again Ray - see you next month......

                                                                                        L.J. (Bournemouth)
                                                                                        July 2018

......Hi Ray - just a quick email to congratulate you on a fantastic and informative governor's health & safety training course last night (I can't believe I have actually written those words!!).  It was pitched at the right level and presented in a concise and entertaining fashion.  In my professional role I work with various schools in the area and I will definitely be putting your name forward when the opportunity rises.  Thanks again......

                                                                                        I.N. (Farnborough)
                                                                                        June 2018

......Hi Ray, just a note to acknowledge/thank you for today's whole school refresher training session - always informative and fun!  See you soon......

                                                                                        S.W. (Southampton)
                                                                                        June 2018

......Absolutely perfect.  Thanks Ray, this is the level of advice we were seeking.  Our new H&S governor has been very concerned and this report will enable governors to be confident that the control measures in place are more than adequate. Thanks for doing this so quickly. See you soon.......  

                                                                                        C.G. (Lymington)
                                                                                        May 2018

......thank you for all your help throughout this problem.  It was really useful as we moved through the day and the PHE and Environmental Health have been very helpful.  Everything is now in place and it is hopefully contained.  Thanks again for everything......

                                                                                        S.W. (Chandlers Ford)
                                                                                        May 2018
                
......thank you so much for our Directors' health and safety management training this morning.  The discussions have certainly given me and our Directors some good ideas for strategies moving forward and the good news already is that we already have a volunteer to be the Board's H&S champion so it is nice to have the immediate commitment from the Directors......
                                                                                        J.C. (Guildford)
                                                                                        May 2018

......thanks again for another very informative and helpful risk assessor's training course......

                                                                                        C.H. (Gosport)
                                                                                        April 2018

......Hi Ray, just wanted to drop you a line to express our thanks for yesterday's fire marshal training.  The session was truly beneficial and has already given us the tools to improve our practice......

                                                                                        S.V. (Fareham)
                                                                                        April 2018

......I would like to thank you for all the hard years' of work in getting us compliant in health and safety at our school.  Many thanks again......

                                                                                        D.W. (Alton)
                                                                                        April 2018
                                                                                      
......Thank you very much for our audit report Ray – we are, as you would expect, really DELIGHTED with this outcome.  We do work really hard at our H&S, but are never complacent.  Really appreciate your dedication in supporting us too Ray, we certainly couldn’t have achieved this without you......
                                                                                        J.F. (Alton)
                                                                                        March 2018

......Hi Ray, thank you as always for an interesting, informative and entertaining training session. I spent the following hour talking to staff members who wanted to discuss what they had learnt, how eye-opening the training was and how much they enjoyed it. All said they didn't realise how much work goes on behind the scenes to make the school safe and now realise why I keep on to them about fire escapes, extension leads and keeping routes clear etc. which is good for me as they now have a better understanding of my responsibilities rather than someone who walks around nagging them!!!  Again thanks Ray, a good afternoon, catch up with you soon......

                                                                                        P.B. (Southampton) 
                                                                                        March 2018 

......and also thank you for all the support you have given me as a Headteacher over the past few years.  I've always felt that Health and Safety is strong here, partly as a result of your knowledge and support, so many thanks and all good wishes for 2018......


                                                                                        J.H. (Fareham)
                                                                                        March 2018

......Good morning Ray, thank you very much indeed for the audit report and all your time and care in our school yesterday. We are very proud of the progress we have all made with our safety management, and your encouragement and rigour are hugely valued. We look forward to sharing this with our Governors, and to our continuing work with you......

                                                                                        K.M. (Dibden Purlieu)
                                                                                        February 2018

......Hi Ray, thanks for the audit report, we are really very happy with the outcome and it was quite a bit better than we were expecting! We shall continue the good work......

                                                                                        N.B. (Aldershot)
                                                                                        February 2018
                 
......thanks for the ladders & stepladders safety training course. It was another interesting and very informative course......

                                                                                        C.H. (Gosport) 
                                                                                        February 2018

......Dear Ray, thanks for today's accident investigation training course, it was good to see you again. Once again very useful and thought provoking......

                                                                                        J.K. (Alton)
                                                                                        January 2018
 
......Hi Ray, thank you for the foundation/refresher training session yesterday for all our schools, as usual it was very well received......

                                                                                        S.H. (Lymington)
                                                                                        January 2018
 
......Hi Ray, thanks for coming in last week to provide the annual H&S refresher training session. I think all staff enjoyed the training, all important stuff, and you manage to bring some humour to it......

                                                                                        K.W. (Waterlooville)
                                                                                        January 2018
 
......thank you for yesterday's fire marshal training course. It was a really useful training session which prompted much discussion afterwards. Thank you so much......

                                                                                        E.J. (Basingstoke)
                                                                                        December 2017

......thanks for yesterday's H&S audit, we are very pleased and we certainly took on board the disappointing results of the last audit, and everyone has worked hard to contribute to the improvements.  We recognise that there is still a little way to go though, and the continuous improvement needed certainly shapes my week at work......

                                                                                        C.M. (Southampton)
                                                                                        December 2017

......the annual refresher training was an absolute hit.  Thanks again as it has certainly made a difference to us! As always your training was spot on......

                                                                                        M.M. (Southampton)
                                                                                        November 2017

......following our H&S management review day we wanted to say many thanks for a really productive and useful day. The feedback and view of the day was really positive......

                                                                                        J.L. (Bournemouth)
                                                                                        November 2017

......Hello Ray, thanks very much for our annual H&S refresher training yesterday. It was a great session and everyone was really positive about it afterwards. It just helps to make you notice things again. Thanks again......
                                                                                        K.P. (Basingstoke)
                                                                                        November 2017

......Good morning Ray - thanks for the legionella training yesterday, it was very helpful and highlighted some improvements that will be needed in our paperwork following the boilers being replaced......

                                                                                        A.O. (Portsmouth)
                                                                                        October 2017

......thanks for the fire marshal training which was very well received......

                                                                                        T.L. (Petersfield)
                                                                                        October 2017

......to say the feedback has been positive and that the refresher training course was concise and thought provoking (as usually the case with your courses) and to say thanks for re-endorsing the key points such as working at height, footwear, hot drinks etc)......

                                                                                        W.S. (Southampton)
                                                                                        October 2017

......many thanks for your patience and invaluable support over this last year Ray, we look forward to continuing our strong working relationship with you......

 

                                                                                        J.H. (Southampton)

                                                                                        September 2017


......to say thank you for your most helpful advice and direction following on from the recent accident we discussed.  We are now feeling much more confident moving forward.  We will be in contact again shortly.  Thank you again......


                                                                                        M.L. (Basingstoke)

                                                                                        September 2017

 

......Dear Ray, just a note to acknowledge and thank you for your presentation to governors last night. I believe you have now got their attention with regard to the legal aspects of their responsibilities - your presentations are always informative, thought provoking and interesting.  Thanks very much and see you again soon......

                                                                                        W.S. (Southampton)
                                                                                        September 2017                                                                                                                                            
......Hi Ray, thanks for the annual foundation/refresher training last week, I have had nothing but positive feedback from the staff. Many thanks again......

                                                                                        N.B. (Aldershot)
                                                                                        August 2017

......Hi Ray, thank you for the Legionella course today which I found to be very useful and I thought it was very well presented. Once again many thanks......

                                                                                        D.M. (Farnborough)
                                                                                       August 2017
                            
.....many thanks Ray - I found your COSHH assessors course very good and very helpful so thanks for keeping it real and easy to follow. Looking forward to my next course with you......

                                                                                        R.G. (Andover)
                                                                                        August 2017

......thanks for today Ray, we have just created our Governors' strategic plan for the management of health and safety following your training which was fab......

                                                                                        J.H. (Fareham)
                                                                                        July 2017

......thanks again for your time today and the information, feeling a little happier knowing that things will be moving in the right direction and in safe hands......

                                                                                        J.M. (Bournemouth)
                                                                                        July 2017

......Thanks for today's session, it was interesting and I have set myself a few actions to go back to school with......

                                                                                        S.M. (Fleet)
                                                                                        July 2017

......Many thanks Ray for your time today. As discussed I think this is a very helpful summary of the progress the school has made in addressing the H&S issues from your last audit and identifying some key areas of focus to enable us to meet our compliance target......

                                                                                        M.H. (Newbury)
                                                                                        June 2017

......Good afternoon Ray, I want to thank you for this morning. It was very informative and I do feel that we know a lot more than we did.  Thanks once again and we look forward to working further with you......

                                                                                        S.C. (Portsmouth)
                                                                                        June 2017 

......a really interesting and helpful workplace risk assessor training course today Ray - it covered so much more than we expected and we found it to be useful in many parts of our school.  Great delivery!  Thanks very much......

                                                                                        H.B. (Southampton)
                                                                                        June 2017

......the whole school health & safety foundation/refresher training session yesterday was amazing - another Grade 1 lesson......

                                                                                        A.W. (Waterlooville)
                                                                                        May 2017  

......Hi Ray, thank you for the H&S audit yesterday. We were all very pleased with the result of the audit and all our governors are very motivated to get the issues it raised sorted asap. They were also very impressed with you and the way the audit was conducted. Well done and thank you again, speak soon......

                                                                                        M.S. (Christchurch)
                                                                                        May 2017
 
......Hi Ray - thanks for the very comprehensive and interesting fire marshal training course this morning, I didn't realise how much I had forgotten......

                                                                                        P.A. (Aldershot)
                                                                                        May 2017

......Hello Ray - thank you so much for the Legionella training today, it was extremely useful and has definitely left me with a lot of work to do! Thanks again......


                                                                                        J.W. (Chichester)

                                                                                        April 2017


......Hi Ray, thanks for the refresher training today it was really good and informative - you've given us a lot to go away with and think about. Thanks again......


                                                                                        B.V. (Droxford)
                                                                                        April 2017

......to say thank you for your help with our fire safety signage - very much appreciated......

                                                                                        H.D. (Yateley)
                                                                                        April 2017

......Dear Ray, thank you so much for our Health and Safety Management Audit Report.  As always it was good to see you and we are very pleased with your findings.  I feel certain that we can address the outstanding issues over the coming months. Thanks again for all your support......

                                                                                        J.H. (Fareham)
                                                                                        March 2017

......Hi Ray - thank you for the very interesting accident investigation training course which was informative and most helpful......

                                                                                        L.E. (Gosport)
                                                                                        March 2017

......Dear Ray, thank you for the last two training courses (risk assessor course and accident investigation course) as they were very informative and definitely got us thinking again......
                                                                                        
                                                                                        C.M. (Alresford)
                                                                                        March 2017

......thanks again for all your support and guidance throughout this last year......

                                                                                        L.J. (Andover)
                                                                                        February 2017

......Hi Ray - thank you very much for yesterday's whole school training.  The feedback I've had today has been very positive, with colleagues advising that you delivered the necessary in an informative, efficient and potent manner, with just the right amount of humour......

                                                                                        F.J. (Alton)
                                                                                        February 2017

......the fire marshal training was really useful and super informative, and the general H&S awareness training session was spot on, really punchy and thought provoking. Thanks, as always, for your support......

                                                                                        R.W. (Basingstoke)
                                                                                        February 2017

......to say thank you so much for a fantastic year of support......

                                                                                        J.D. (Southampton)
                                                                                        January 2017

......many thanks for today's whole school health & safety refresher training. It was helpful, clear and well presented......

                                                                                        B.L. (Waterlooville)
                                                                                        January 2017

......Hi Ray, thank you for the Legionella Management training course today which was very informative and enjoyable.  It has really made me understand what I should be doing and how best to do it......

                                                                                        T.C. (New Milton)
                                                                                        December 2016

......to say that we found this morning's COSHH Assessor Training Course really useful. Many thanks again......

                                                                                        H.B. (Bournemouth)
                                                                                        December 2016

......Hi Ray - the annual foundation/induction/refresher H&S training session was spot on with a balance of funny moments but the serious message was loud and clear. Thank you very much for delivering this, we are very fortunate to have an SLA with you. See you next month......
                                                                                        C.G. (Lymington)
                                                                                        December 2016 

......Hello Ray, thank you for leading the morning on health and safety last week, I really appreciated your input and it was really good to see staff enjoying themselves but also taking on the message......

                                                                                        A.J. (Bournemouth)
                                                                                        November 2016

......Hi Ray, thank you for the great Legionella training course yesterday. Very helpful......

                                                                                        D.C. (Winchester)
                                                                                        November 2016

......all the feedback for the H&S refresher training was positive so thanks very much. Staff enjoyed the session and it certainly kept their interest......
                                                                                        J.H. (Fareham)
                                                                                        November 2016

......Evening again Ray. Just wanted to say a huge thank you for our school governor H&S management training session this evening. Bearing in mind the subject has the potential of being 'dull', I know that all who attended it, both enjoyed and gained from it.  You do it well.  Many thanks......
                                                                                        J.R. (Southampton)
                                                                                        October 2016

......thank you for today's health and safety management review/briefing session for our directors and trustees - we all agreed that it was very beneficial and you really identified what we need to do......
                                                                                        L.C. (Alton)
                                                                                        October 2016

......many thanks for an enjoyable and informative risk assessor training course yesterday......

                                                                                        D.D. (Winchester)
                                                                                        October 2016

......and I just wanted to thank you for all your support this year at our school. The school is in a much better place thanks to your support and guidance......

                                                                                        J.L. (Andover)
                                                                                        September 2016

......to say that the school's fire marshal training, which you delivered here recently, was so very helpful and has enabled us to set up a robust system which has been drilled and now works well.  Thanks again and see you next month for our annual refresher training sessions......
                                                                                        R.S. (Farnborough)
                                                                                        September 2016

......thank you for your visit on Wednesday, it was really useful......

                                                                                        J.P. (Newbury)
                                                                                        September 2016

......to say thank you for a very interesting and practically useful COSHH Assessor training course.  At last I know what I am doing and I enjoyed it......

                                                                                        T.J. (Winchester)
                                                                                        August 2016

......Hi Ray, thank you for your helpful advice and guidance during your recent visit to our school.  We now have a firm direction and have got a plan, and we are confident of getting our H&S management right......
                                                                                        W.S. (Southampton)
                                                                                        August 2016    

......many staff have passed on that the refresher training was very informative and so much fun and was the best session of our Inset day.  Thanks very much and see you soon...... 

                                                                                        B.N. (Aldershot)
                                                                                        August 2016

......Hello Ray - thanks for your visit to review our health and safety systems.  It was invaluable and we are now full of actions to implement in the next few months...again, thanks a lot......
                                                                                        A.B. (Droxford)
                                                                                        July 2016
                
......Hi Ray, thank you so much for yesterday's fire marshal training.  It was very well received and some changes are already being implemented. Thank you once again......

                                                                                        C.W. (Havant)
                                                                                        July 2016

......Good morning Ray - just thought I would drop you a quick email and thank you for the governor H&S management training yesterday evening.  I thought it was excellent!  I think I mentioned that I have recently been appointed a governor and have been asked to lead H&S, so the timing of this course was ideal.  It covered exactly what I was looking for: governor responsibilities and what we should and should not get involved in......  I have had plenty of previous experience in H&S in the construction sector so having something specific for a school setting was essential for me.  To be honest I was a little concerned about what a 3 hour H&S course would be like (some bad experiences in the past I'm afraid) but the time flew by and it was really interesting with such a common sense approach - refreshing......

                                                                                        I.W. (Swanmore)
                                                                                        July 2016  
          
......thank you for an enlightening and stimulating talk last night.  Many thanks for your guidance......
                                                                                        S.G. (London)
                                                                                        June 2016

......we are so pleased with 94% in our H&S audit!!!!  Thank you for all your help and your patience......                                                                                                                                                          
                                                                                        T.E. (Southampton)
                                                                                        June 2016

......and the site safety inspection was such an eye opener and has really helped us and our governors to focus on what is important. Thanks for all your support and advice......
 
                                                                                        W.M. (Newbury)
                                                                                        May 2016
  
......Ray, a quick note to say thank you for the caretaker induction training session you carried out with my new caretaker yesterday, it was comprehensive and pitched at just the right level and he found it useful in what he was doing. Of equal importance - he enjoyed it!! Very many thanks to you again...... 
                                                                                        T.B. (Bournemouth)
                                                                                        May 2016

......and we're thrilled with 95% in our health and safety audit and our governors are delighted. Thank you for your continued support...... 

                                                                                        S.E. (Waterlooville)

                                                                                        May 2016 

 

......thank you for the info and the discussion today - it just makes me realise how much I have to do with H&S before I get down to the other jobs! Will send some dates over Easter for the training.  Thanks again...... 

                                                                                        C.S. (Emsworth)

                                                                                        April 2016

 
......many thanks for last week, your control throughout what was a very sensitive risk assessment process was measured and very reassuring and we learnt a lot from it.  We now have a way forward...... 
                                                                                        S.R (Fleet)
                                                                                        April 2016                  
 
......and I really wanted to say thank you for your help and support this last year. After some 12 years of headship I now feel confident of my management of health and safety for the first time in my career! Your personal advice, your patience and your understanding of our issues have been most reassuring......  
                                                                                        M.R. (Southampton)
                                                                                        April 2016
  
......thanks once again, for your enormous help with steering us through this tricky situation......
                                                                                        J.F. (Alton)
                                                                                        March 2016

......Evening Ray, many thanks for these documents and your time, guidance and patience with us today.  Looking forward to continuing to work with you and I am sure that we will continue to make progress.  Kind regards......
                                                                                        T.C. (Whiteley)
                                                                                        March 2016

......to say thanks very much for last night's risk assessment training session, as always very good, entertaining and informative. The feedback from staff this morning has been great. They found it very useful and understand the importance of them......

                                                                                        P.B. (Locks Heath)
                                                                                        February 2016

                                                                                        S.S. (Lymington)
                                                                                        February 2016
......Hi Ray, thank you for the foundation/refresher training sessions, excellent training as ever and we received good feedback from staff......

......a top year's support from you this last year Ray, thanks very much for all your advice and support......
                                                                                        J.A. (Chichester)
                                                                                        January 2016

......thank you for your help regarding our fire doors and soft closers following the recent accident......
                                                                                        P.C. (Bournemouth)
                                                                                        January 2016 

......many, many thanks, Ray, for your time, insights, expertise and encouragement throughout the year, but especially during today's audit.  Thank you for your level of detail in the report, and for identifying, by name, the staff members who have poured heart and soul into this audit preparation.  Your praise of them means a great deal indeed.  It will be a pleasure and a privilege to forward this report onto the governing body.  Again, thank you very much indeed......
                                                                                        L.H. (Alton)
                                                                                        January 2016

......thank you for the COSHH assessor training this morning which was useful as always......

                                                                                        R.L. (Waterlooville)
                                                                                        December 2015

......Hi Ray, thank you for the Legionella management training today.  Very useful and informative and a real eye-opener with regard to the importance of it all......

                                                                                        P.G. (Basingstoke)
                                                                                        December 2015

......Hi Ray, thank you very much for the health & safety audit you carried out with us. The report went down well with governors and has given us all a clear understanding of how to move forward......
                                                                                        B.W. (Fareham)
                                                                                        December 2015

......let me thank you for the special risk assessment session you lead on Thursday - it was well handled and very supportive......
                                                                                        J.G. (Bournemouth)
                                                                                        November 2015

......Morning Ray, thank you for your report, it was an extremely productive session yesterday and we now have a clear understanding of where we need to focus moving forward......

                                                                                        C.D. (Basingstoke)
                                                                                        November 2015

......to pass on our appreciation and thanks for all the support you have provided over recent months.  It would be a true reflection to say that we are in a much better position and are certainly more confident of where we are and what we yet have to do. See you soon......

                                                                                        W.G. (Southampton)
                                                                                        November 2015

......Hi Ray - many thanks for the excellent work experience safe placement & risk assessment training course last week. It has certainly given me plenty to think about and move forward with in my planning for this year......

                                                                                        A.I. (Eastleigh)
                                                                                        October 2015

......Dear Ray, on behalf of all our company's safety advisors I wanted to say thank you for what was a very useful and pertinent COSHH Assessor training course......

                                                                                        S.W. (Bournemouth)
                                                                                        October 2015

......a useful and informative site inspection Ray and great advice as usual. Just what was needed!  Many thanks again......

                                                                                        M.F. (Farnborough)
                                                                                        September 2015

......to say that today's visit was most appreciated by everyone as usual.  The risk assessor training was also received very well by all heads of departments who commented that it was enjoyable and very specific to their needs.  Thanks very much for everything Ray!  See you soon......

                                                                                        M.H. (Salisbury)
                                                                                        September 2015

......we are all so happy with 93% in our audit last week and wanted to say a big thank you for your continued support. We could not have done it without you......

                                                                                        J.B. (Andover)

                                                                                        August 2015 


......Hi Ray, thanks very much for the training last week which I thought was excellent and was very well received......
 
                                                                                        R.J. (Reading)
                                                                                        August 2015

......we are delighted with our audit results and our progress to date. Thanks for all your advice, help and patience.  See you again soon......


                                                                                        C.W. (Southampton)
                                                                                        August 2015

......all our staff were very upbeat after your fire marshal training course and, despite many of them initially dreading the thought of training, they found it very enjoyable and everyone learned loads!  It is amazing just how much we think we know - but your course not only taught us lots about what we were doing wrong, it also gave us plenty of ideas for how to improve our procedures in the future.  Thank you......

                                                                                        F.M. (Farnham)
                                                                                        July 2015

......many thanks for a very informative and insightful day Ray.  The site safety inspection was invaluable, and our health and safety review certainly provided direction and guidance for getting it right.  Thanks very much again.  We will be in touch very soon as discussed......

                                                                                        Y.G. (London)
                                                                                        July 2015

......and the Trust wanted me to forward its thanks for all the support provided in the last few months. The audit and site safety inspection over the last few weeks have been particularly helpful in establishing present levels of safety.  Thanks very much......

                                                                                        P.D. (Aldershot)
                                                                                        July 2015

......great audit Ray, useful and informative but mostly so very helpful.  We know where we are and where we are going and we will get there. Many thanks again......

                                                                                        G.A. (Ringwood)
                                                                                        June 2015

......Ray, thank you for the insight and guidance delivered to enable us to run this event as safely as we possibly can......

                                                                                        J.F. (Alton)
                                                                                        June 2015

......Hi Ray, thank you for the training and help and advice today - all very useful......

                                                                                        L.P. (Winchester)
                                                                                        June 2015

......Hi Ray, thank you for your time yesterday and the H&S audit report. The audit was a very useful tool in measuring performance and effectiveness of the school's H&S management systems. Having read through the report, I feel it accurately describes the school's H&S management systems and the school will be implementing the report's recommendations. We will be in touch soon to finalise training dates......

                                                                                        K.T. (Hook)
                                                                                        May 2015

......Ray, thanks for the report on our fire doors, finger guards and lighting issues. This is exactly what we wanted. I will let you know how we get on......

                                                                                        R.J. (Southampton)
                                                                                        May 2015

......Dear Ray, just a few words to express our thanks for all the help and advice throughout the recent incident which was a difficult time for all of us. We felt confident moving forward and are very pleased with how everything turned out. Thanks again - an excellent, prompt service as usual......

                                                                                        P.H. (Basingstoke)
                                                                                        April 2015

......really impressed with the Legionella Management course Ray - I went into the course anticipating a dry session but I left full of knowledge, understanding and a new vigour to get it right! Thanks ever so much, it was first class training and very useful......

                                                                                        J.M. (Christchurch)
                                                                                        April 2015

......it is no understatement to say that Ray has enabled me and my team to transform our organisation. The culture, practice and procedures in the school are now unrecognisable from when Ray started his work with us. His clear, uncomplicated and uncompromising advice has always put us clearly on track. He is the reason I now sleep at night, knowing that everything we now do to keep children and adults safe is well designed, robust and secure. Ray makes himself available at all times and we will always have a return to our phone calls within hours.
I know he will not let us down......

                                                                                        F.A. (Lymington)
                                                                                        April 2015

......Ray, what a great course that was last week, it helped me investigate the accident from the week before, and importantly, it had a significant set of knock-ons for wider processes and communication methods we have. Great impact from your course Ray - thank you......

                                                                                        G.N. (Gosport)                                                                                                                  March 2015 

......Dear Ray, thank you so much for the work experience safe placement/risk assessment course yesterday. It really was very useful - concise and detailed. Sad but true, I also really enjoyed it......

                                                                                        R.E. (Fleet)
                                                                                        March 2015

......92% for our health and safety audit was a huge achievement and would not have been possible without your continuous help and direction, thank you so much......

                                                                                        A.J. (Bournemouth)
                                                                                        February 2015
 
......Thank you Ray, yesterday's H&S audit training session with us was most helpful to all three of us; we can now move forward and work together on improving our procedures etc. Look forward to seeing you soon......
 
                                                                                        C.Y. (Fareham)
                                                                                        January 2015
 
......a really helpful and insightful site safety inspection that highlighted problems which we had never even considered.  Thanks again and see you in a couple of weeks......
 
                                                                                        H.W. (Lymington)
                                                                                        December 2014

......Governors' H&S Management Training - thank you very much for such a well presented and informative evening last night......
 
                                                                                        R.B. (Fareham)
                                                                                        November 2014
 
......Ray, a big thank you for the health & safety audit training session that you sat down with us to do two months ago.  It proved invaluable and allowed us to set up a safety management system that was both comprehensive and long term!  We are delighted to say that, as a result of your session, we achieved a fantastic result in our audit.  Thanks ever so much for all your help and advice......

                                                                                        P.G. (Southampton)
                                                                                        October 2014

......Morning Ray, great course yesterday! Very practical and useful! Got to say that you always make it interesting and something to look forward to......

                                                                                        A.H. (Winchester)
                                                                                        October 2014

......Hi Ray - thanks for your quick reply and chat.  It is always so helpful to get information quickly when you really need it.  It has settled our concerns and provided a structured way forward at a difficult time!  Much appreciated as always......

                                                                                        H.T. (Alton)
                                                                                        October 2014

......only to say thanks very much for your detailed audit and report. It was a good report and very factual and will certainly help us set better procedures in place for the future......

                                                                                        J.H. (Chichester)
                                                                                        October 2014

......Hello Ray, I recently heard you speak in Ringwood at the Board Level Health & Safety Presentation for Academies.  May I offer that I was inspired - and it was so refreshing to listen to somebody making health and safety sound so interesting.  Your brief was very pertinent - it made good sense to us and also made many of us realise the difference between what you read and hear, and what managing health and safety really means in the business world!  As Governors of a new academy it gave us plenty of food for thought!  As discussed on the day we will be in touch about your SLA in the very near future.  Thanks again......

                                                                                        C.P. (Bournemouth)
                                                                                        September 2014

......Ray, just wanted to pass on our thanks for all your help and support over this last year.  Since taking up a service level agreement with you we have witnessed a huge transformation in our standards of health and safety, and in the way our staff now respond to, and embrace, a common sense approach to health and safety. We are pleased to be where we are, even though we have plenty still to do - thanks for everything......

                                                                                        H.M. (Farnborough)
                                                                                        September 2014

......Dear Ray, thank you so much for the audit report.  It may not be what we wanted to receive, but to me there were no surprises, and it sets a clear direction for travel, so exceptionally useful and invaluable......

                                                                                        J.M. (Newbury)
                                                                                        September 2014

......Ray, I am sure I speak for everyone when I thank you for the informal H&S audit training session yesterday which was wholly enlightening and very helpful.  The Q&A from all of us settled many nagging concerns and we all had our minds put at rest with your practical answers which offered realistic solutions.  Thanks again and see you again soon......

                                                                                        B.C. (Southampton)
                                                                                        August 2014

......Hi Ray, it was a pleasure to see you on Monday and thank you for all your kind words, but also for your excellent advice......

                                                                                        D.D. (Chandler's Ford)
                                                                                        August 2014

......thanks Ray, it's been a journey and it has been very hard work, but well worth it!  Thank you for all your support as it has put us on the right path to success......

                                                                                        C.U. (Eastleigh)
                                                                                        August 2014

......thank you for all your support and input.  Like other headteachers facing similar issues I have been unsettled by recent events and your advice and help, especially during what was a very difficult meeting, were most welcome and supportive.  Many thanks for your continuous support......

                                                                                        C.S. (Basingstoke)
                                                                                        July 2014

......Hi Ray, regarding your recent visit, apart from being the necessary direction we needed, it also bolstered our morale in terms of what and how we are doing - it was much appreciated so thank you very much......

                                                                                        W.S. (Southampton)
                                                                                        July 2014

......Good morning Ray, many thanks for the GB training last night at Wickham - as ever it was very informative......

                                                                                        S.W. (Southampton)
                                                                                        July 2014

......Thanks Ray, the training day was super and just what we needed!  I will be in touch again soon......

                                                                                        W.R. (Bournemouth)
                                                                                        July 2014

......we would like to say a big thank you for our very good audit report and for all your help and advice during our journey towards becoming compliant with health and safety legislation. We are delighted with our efforts and success, and with your patience and continuous support throughout the process......

                                                                                        K.N. (Southampton)
                                                                                        June 2014

...... Dear Ray, thank you for the Governors' Strategic H&S Management training session last night. I thought it was excellent in every respect and I really appreciated the skilful way you delivered it.  You clearly have a great deal of expertise in the field and, for me, you found just the right balance of anecdote and factual content. You are clearly passionate about the subject, which came across positively, and has inspired me.  Thank you for demystifying and debunking some of the popular myths about H&S, which I regret to say had clouded my judgement about the whole area.  Your common sense, pragmatic approach was refreshing and I really look forward to tackling H&S with the benefit of a more contemporary and practical approach...... 

                                                                                        G.S. (Yateley)
                                                                                        June 2014 

......many thanks for an excellent site inspection which drew our attention to so many obvious problems which we had never even considered.  Your guidance and advice with those more difficult risk assessments, particularly traffic on our site, was very welcome indeed!  Your experience and sensible approach gave us the confidence to get it right with some realistic parameters in which to work!  Thanks again for everything......

                                                                                        J.G. (Basingstoke)
                                                                                        June 2014

......thanks for another informative and enjoyable course. You must love your job! You always make it so interesting that even those staff who may have taken part somewhat reluctantly enjoyed today......

                                                                                        S.J. (Fareham)
                                                                                        May 2014

......thanks so much Ray, the thing I really like about your training is that I always learn something new and have some practical ways in which I can go back to my school and improve things......

                                                                                        M.P. (Cowplain)
                                                                                        May 2014

......Ray, I wanted to say a quick thank you for the COSHH Assessor course on Wednesday that not only helped me to check out the cleaners' risk assessments which have been produced by their company, but also to put my own in place and introduce some other measures which the course brought to light......

                                                                                        A.S. (Petersfield)
                                                                                        May 2014

......Dear Ray, thank you for the really good course you delivered in Havant. As I said at the time (and I truly meant it!) yours is the best governors' training I have attended in my twelve years as a governor......a little scary in quite a few ways, but sometimes a little fear serves as a good motivator......

                                                                                        N.L. (Alton)
                                                                                        May 2014

......Hello Ray, thank you for the training you delivered last night, I found it very valuable, firstly from a governor's perspective, and secondly as I manage two pre-schools......

                                                                                        G.Y. (Fareham)
                                                                                        April 2014

......thanks very much for the accident investigation course on Wednesday, it was great, very concise, and to the point which is what us time stretched admin officers need......

                                                                                        C.R. (Hindhead)
                                                                                        April 2014

......just a quick note to acknowledge/thank you for yesterday's asbestos management course - once again, very relevant and informative......

                                                                                        W.S. (Southampton)
                                                                                        April 2014

......many thanks for you support and your excellent risk assessor course......

                                                                                        M.C. (Waterlooville)
                                                                                        April 2014

......Dear Ray, thank you for the detailed audit and report which we received today.  We are pleased to have made so much progress in such a short time. It is comforting to know we are heading in the right direction at last! Many thanks for all your help and advice......

                                                                                        S.R. (Aldershot)
                                                                                        March 2014

......Ray, a short note to say thank you for the Legionella training yesterday which was invaluable! We returned full of confidence and ready to set everything in place.  It was an excellent training course......

                                                                                        P.W. (Basingstoke)
                                                                                        March 2014

......and your visit today was really helpful and gave us some firm direction - thank you, it is nice to be working with someone who knows what they are doing......

                                                                                        B.D. (Havant)
                                                                                        March 2014

...... Hi Ray, just to let you know that I find your H&S update newsletters extremely helpful and informative.  Thank you......

                                                                                        T.R. (Gosport)
                                                                                        March 2014

......thanks for today Ray - as usual, interesting and comforting......

                                                                                        B.H. (Southampton)
                                                                                        February 2014

......Hi Ray, feedback from everyone was genuinely very positive; staff said that you'd made it interesting, entertaining and informative!!  Personally, I enjoyed it and took some useful information away from it.  It was a good start to the New Year, who would think that H and S could be such a good team builder?  Thank you......

                                                                                        S.G. (Andover)
                                                                                        February 2014

......very useful and appropriate to my role.  Yet again you made a dry subject interesting and informative, and dissipated skills which will lead to an improved H&S culture.  It reinforced a lot of knowledge that I already had, and made me re-evaluate some things which had become a matter of course......

                                                                                        C.C. (Hedge End)
                                                                                        February 2014

......to pass on our sincere thanks for all your help and advice this last year.  It has been a pleasure working with you.  At our recent H&S Committee meeting we agreed that we now feel more supported than ever before, and more formally wished to extend our thanks by way of this email.  Thank you again for everything......

                                                                                        V.H. (Portsmouth)
                                                                                        February 2014

......and I just wanted to express our thanks for a year of fantastic SLA support, especially through those worrying times earlier in the year when we needed your help so often!  We are so pleased with our decision to link up with you - it has really been a year of change for the best!  Thanks again from us all......

                                                                                        J.M. (Basingstoke)
                                                                                        January 2014

......Thank you once again for making the course so worthwhile and useful.  It's had a massive impact on my own ability to identify risks and put adequate control measures in place.  It has also aided my understanding of how to fill out a risk assessment properly...... 

                                                                                        R.L. (Farnborough)
                                                                                        January 2014

......I passed my NEBOSH Diploma with a credit! Thank you so much for your excellent training courses and your additional mentoring which helped enormously. I would not have passed without your help - so thank you again and again......

                                                                                        T.R. (Lymington)
                                                                                        January 2014

......that your governor's health and safety training last night was one of the most interesting, engaging and informative training sessions I have attended in many years.  Everyone I spoke with on the night, and there were a very many, commented on the high quality of the training and how useful it would be in their governor roles.  Thank you again for your time......                                                                                                                                                                                                                                                                                                                                                       D.J.                                                                                         J.D. (Winchester)
                                                                                        December 2013

......Hi Ray, it was great to see you again. The feedback that I have had has been fantastic with people really surprised at how much you manage to inject so much humour into what could otherwise be such a dry subject. Thanks again. Speak to you soon......
 
                                                                                        K.W. (Hedge End)
                                                                                        December 2013
 
......thanks for the excellent training today Ray, you are very good at what you do......
 
                                                                                        G.R. (Fareham)
                                                                                        November 2013
 
......would like to let you know that I passed my NEBOSH Certificate so I want to say a huge thank for your time and mentoring - I do not think I could have done it without your invaluable guidance and direction. I am so pleased, so thanks again......
 
                                                                                        M.B. (Farnborough)
                                                                                        November 2013
 
......to pass on how grateful we are for your assistance as we move forward with setting up our new chain of coffeehouses.  Very much needed and extremely useful.  In a very short time we have learnt far more than we could have ever imagined!  We look forward to working with you as we move forward over the next year......
 
                                                                                        S.J. (Guildford)
                                                                                        November 2013
 
......many thanks for your recent help and advice, it has changed our focus and we are glad to have finally turned the corner in that we are implementing systems that are simple, sensible and compliant. We are getting there! Your patience and understanding have been appreciated by all. Thank you......
 
                                                                                        G.S. (Alton)
                                                                                        October 2013
 
......Dear Ray, I wanted to say a big thank you for all your help in the lead up to our audit. As you can imagine we are very pleased with such a positive outcome and we have certainly changed our views and practices.  It is also good to know that our efforts have been validated through our audit result - your advice and guidance have been exceptional. Thanks again...... 
 
                                                                                        H.D. (Bournemouth)
                                                                                        October 2013
 
......Ray, I just wanted to convey our many thanks for your advice in setting up health and safety in our new restaurant.  It has been a busy time and, quite frankly, we were pretty clueless as to what was required.  I am glad to say that we are now confident of what we have to do and how to do it, more so knowing that you are on hand and working with us to get it right.  Thank you again for your invaluable help.  We look forward to working with you as we put everything in place......
 
                                                                                        G.C. (Southampton)
                                                                                        October 2013
 
......and before I finally leave this job and move on I wanted to say thank you for all your useful information re H&S issues and for your excellent training courses!!! I have passed your details onto my replacement and I will be in touch when I start in my new post......
 
                                                                                        J.W. (Fleet)
                                                                                        September 2013
 
......Hi Ray, thank you very much for our audit report. We are really delighted with the outcome and really pleased to see that we are no longer languishing in the bottom ranks as we were when you first met us all those years ago. In particular I am delighted to have our incredible hard work and leadership in this area formally recognised......Thank you as always for your help and support on our journey. It seems that no nonsense, clear, unambiguous advice is so hard to come by in any field these days, but you never fail to deliver. Thank you again......
 
                                                                                        F.A. (Lymington)
                                                                                        September 2013
 
...... Hi Ray, I am so pleased to be able to tell you that I finally got there and passed my NEBOSH Diploma Module B - on no small part due to your time, patience and understanding.  Your training was a refreshing approach to a difficult subject and helped me (at last) to understand what I need to know and how to express it for NEBOSH in a different way.  I can only say a big thank you for everything......
 
                                                                                        K.T. (Glasgow)
                                                                                        August 2013
 
......thank you for the most professional off-site activities risk assessment training course you provided! Not only did the training provide substantial benefit for our off-site visit leaders when planning and undertaking risk assessments, but it was interesting and enjoyable for all. I look forward to working with you in the future......

 

                                                                                        R.T. (Gosport)

                                                                                        August 2013

 

......Hi Ray, thank you so much for our governor's health & safety briefing this evening. Very succinct, interesting and you got the points across very well in a way we all understood. Just what we needed! Thank you too for our conversation the other week as that helped me to sort out in my own mind what governors need to do to "close the gap"...... on behalf of all of us thanks again and hope to speak to you soon......

 

                                                                                        C.B. (Basingstoke)

                                                                                        August 2013

 

......Hi Ray, I just wanted to send a quick note to add my thanks to that of others for all the work you have carried out on behalf of our school during the last nine months.  We are a different school to the one you originally visited and we are more than pleased with where we now are.  Your direction and advice have been first class and your patience has been much appreciated.  We look forward to a long working relationship with you......

 

                                                                                        S.C. (Portsmouth)

                                                                                        July 2013

 

.....Ray, an excellent audit - thank you! Our school is delighted with its 92% audit report which reflects the very hard work of all the staff in the first two years of our three year programme.  We were also pleased to note your observations on the extent of our progress in awareness, culture and practice across our team.  Thank you for all your support......

 

                                                                                        L.B. (Sherfield English)

                                                                                        July 2013

 

......Dear Ray, thank you once again for delivering the Fire Marshal & Fire Extinguisher training at our school today.  We all found the course excellent and so much more useful than any we've attended previously.  It was relevant to schools and made us very much more aware of what we need to do to improve the safety of all.  All the participants on the course seemed equally impressed.  I can assure you that any further training we require, we will be contacting you again......

 

                                                                                        C.W. (Havant)

                                                                                        July 2013

 

......Ray, thank you for your advice and the assistance you have contributed to our continuing improvement, it is always a pleasure working with you.  We are very pleased with your findings and we feel it is a true and realistic reflection of how we have progressed.  Thanks again Ray......

 

                                                                                        B.H. (Totton)

                                                                                        June 2013

 

......it took us a couple of years to get there but we are more than happy with 96% in our H&S management audit.  We are all very pleased with the outcome and we won't be letting it slip!  Thank you for all your advice and help, we are glad to be working with you......

 

                                                                                        T.W. (Basingstoke)

                                                                                        June 2013

 

......I thought I would write to offer our thanks for your work in chairing the special risk assessment yesterday.  We knew it would be difficult (which is why we invited you) but you controlled the process very professionally, even when things became very awkward.  When discussing it between ourselves afterwards, we all agreed that your attendance made the difference and we would not have handled such a sensitive subject with such patience and professionalism.  Thanks very much Ray - speak soon......

 

                                                                                        R.C. (Gosport)

                                                                                        May 2013

 

......and I wanted to say thank you again for the work experience placement and risk assessment training today. It was very informative and helpful and will enable us to set up our own systems with confidence. We shall certainly feel more confident now about our judgements of the environment when we make visits to see the employer and when monitoring students on placement. We were both very pleased we attended......

 

                                                                                        K.Q. (Ringwood)

                                                                                        May 2013

 

......Hi Ray, I came to your governors' health and safety training last night. There were lots of us there (I have never seen so many governors together for training) and you kept us interested and thoroughly engaged for the whole evening with your helpful, detailed and informative training.  Thank you......

 

                                                                                        G.K. (Havant)

                                                                                        May 2013

 

......and just wanted to say a huge thank you for a really enjoyable and highly interesting Asbestos Management course yesterday.  There was so much to learn but you delivered the training in such a way so it was both useful and fun. I feel confident in returning to work and understanding what I am doing.  Thank you again - see you for the COSHH Assessor training next month......

 

                                                                                        G.R. (Winchester)

                                                                                        April 2013

 

......Ray, thank you for your excellent training session today. I just wanted to say that I was a health & safety trainer in my former life before working in schools and I just wanted to let you know that this was the best and most interesting training I have ever experienced...... 

 

                                                                                        E.M. (Southampton)

                                                                                        April 2013

 

......Hi Ray, just to say thank you for the briefing you gave this morning. As you can imagine people were slightly reluctant to attend! However I have heard lots of subsequent conversation about it and it was clearly well received. It has certainly made people think about things a lot more.  Thank again......

 

                                                                                        H.M. (Hedge End)

                                                                                        April 2013

 

......Hi Ray, many thanks for the Work Experience/Placement training session today, it was really useful. We now have a way forward on how we will prioritise our visits and can place the school in a position to be more autonomous in checking H&S and give us more flexibility. Many thanks again for your input, I daresay we will have more questions and queries for you as we start the process......

 

                                                                                        G.W. (Southampton)

                                                                                        April 2013

  

......Hi Ray, I just really wanted to say thank you for today .....nothing but positive feedback!  Everyone felt the morning was very worthwhile and it has given us lots to think about.  I will be in touch soon......

 

                                                                                        L.F. (New Milton)

                                                                                        March 2013

 

......many thanks for the training session yesterday, I had a lot of positive feedback and people questioning and researching things you raised. They all agree that you have an easy manner and interesting way of presenting and certainly made them think!......

 

                                                                                        H.P. (Dibden Purlieu)

                                                                                        March 2013

 

......and it was really helpful to meet you today.  Thanks very much for your advice and for all of these documents.  I have a few evenings work ahead but you have certainly given me less of a task than I would have had.  Thanks again......

 

                                                                                        F.A. (Winchester)

                                                                                        February 2013

 

......really pleased to have passed Unit A and B on my NEBOSH Diploma so your beating obviously worked!  Thanks for all the training and help......

 

                                                                                        K.H. (Glasgow)

                                                                                        February 2013

 

......thanks Ray, it was very helpful having you as part of the interview panel - your support and advice was invaluable and I am sure we have employed the right person......

 

                                                                                        U.C. (Chandler's Ford)

                                                                                        February 2013

 

.....and it has been a very useful day.  The site inspection was most insightful and the light/noise surveys have closed down a few concerns by staff.  Thanks very much again......

 

                                                                                        T.D. (Havant)

                                                                                        January 2013

 

......I thoroughly enjoyed the NEBOSH Diploma Unit B training week you delivered for us and think everyone agreed that your fun and lighthearted delivery made a positive difference in a big way. It also made the lessons stand out as memorable and fun learning, and enabled me to successfully complete the diploma in one year start to finish. Thank you......

 

                                                                                        S.M. (Glasgow)

                                                                                        January 2013

 

......A big thank you for today Ray! Your visit definitely had the desired effect......

 

                                                                                        A.G. (Gosport)

                                                                                        January 2013 

 

......a quick note to say thank you for the two training sessions you held here recently. The feedback has been really good - they especially loved playing with fire extinguishers. Thanks also for your help with the risk assessment......

 

                                                                                        J.M. (Waterlooville)

                                                                                        December 2012

 

......Hi Ray.  Thanks for a very informative stepladder and ladder course today. Certainly highlighted a few things I need to put in place in school......

 

                                                                                        H.S. (Winchester)

                                                                                        December 2012

 

......the training was great thanks Ray and as always very much appreciated. We have a great team here so actions have already been taken and practice fine tuned......

 

                                                                                        F.A. (Lymington)

                                                                                        November 2012

......Hi Ray, many thanks for this and all of the other information.  The students appreciated your input yesterday and I will make contact about the other training needs once we have received our latest audit report.  All the best......

                                                                                        S.H. (Chandlers Ford)
                                                                                        November 2012
 
......and we wanted to let you know that we accepted a handsome settlement and (as you said) the case never made it to court.  We really wanted to say thank you for all your help  and advice - it was invaluable.  We are all delighted!  Thanks again and speak soon......
 
                                                                                        P.B. (Bournemouth)
                                                                                        October 2012
 
......and I found the course really useful. A good use of my time and I got so much more out of it than, if I am honest, I had anticipated......

 

                                                                                        J.R. (Havant)
                                                                                        October 2012
 

......Ray, just to say that the feedback from our client was absolutely fabulous! Very pleased but no more than we expected from you. Thank you again for your professionalism......

 

                                                                                        M.S. (London)

                                                                                        September 2012 

 

......Hi Ray, thank you for today - very useful and thought provoking. I now realise how far we have come in a short time. Thank you for your guidance and support......

 

                                                                                        S.C. (Hayling Island)

                                                                                        September 2012

 
......Hi Ray - thanks for the training yesterday - people have been saying how much they enjoyed it......

 

                                                                                        S.S. (Lymington)

                                                                                        September 2012

 

......RayI wanted to thank you for today. You have an excellent manner when training staff as it was clear you understood the reasons why they make choices, but ensured that you were clear about the problems this causes and the risk it puts staff in. The delivery of this was done in a fun way, which meant that the staff were extremely receptive, so thank you for tor that. No doubt you'll hear from me very soon! Thanks again for the excellent training you provided today......

 

                                                                                        C.D. (Southampton)

                                                                                        September 2012

 
......we are all so happy with 95% in our audit last week and wanted to say a big thank you for your continuous help and advice. We could not have done it wthout you......

                                                                                        J.B. (Fareham)

                                                                                        August 2012 

 

......Ray, thank you for everything yesterday...advice and counsel, ideas and strategies...will be in touch......  

                                                                                        M.M. (Fordingbridge)
                                                                                        August 2012 

 

......Dear Ray, many thanks for your report which we will share with our Board this week. We appreciate your valuable contribution to our work......

 

                                                                                        L.B. (Romsey)

                                                                                        July 2012

   

......really enjoyed your session Ray and it was good for staff to meet you. Your training really hit the mark - the staff had a fairly turgid session earlier in the day and your style was just right!  Looking forward to working with you......

 

                                                                                        S.R. (Basingstoke)

                                                                                        July 2012   

 

......Hi Ray, we had our audit this morning and scored 99%, so we are delighted. In no small part, this is very much down to the work and endless support that you have provided us with since September and I cannot thank you enough for it. I'll catch up soon with you......

 

                                                                                        D.H. (Farnborough)

                                                                                        June 2012

 

......Ray, thank you for your support in undertaking the audit and for the subsequent and prompt comprehensive report.  I will discuss the action points and I know we will secure your support and services to address these.  I am absolutely delighted with the outcome from where we were when we started.  Thanks again......

 

                                                                                        J.T. (Southampton)

                                                                                        June 2012

  
......thanks for the training, you got 10/10 on all the evaluation forms......

 

                                                                                        C.G. (Andover)

                                                                                        June 2012 

 

......and thank you very much for delivering your session yesterday.  It was well received and will certainly help us to get into the culture of reporting......

 
                                                                                        K.M. (Chandler's Ford)
                                                                                        May 2012
 
......thank you for the newsletters and for the very useful and thought provoking training today! It was a most enjoyable morning and good to now be able to put a face to the name I have heard so much about! Many thanks......
 
                                                                                        L.B. (Fordingbridge)
                                                                                        April 2012
 
......and we are delighted to have done so well in our audit.  You have been brilliant and we all agreed after you left that we would not have done it without all your help and excellent advice.  We look forward to seeing you for our INSET training after the Easter break......
 
                                                                                        J.D. (Romsey)              
                                                                                        April 2012
 

......Hi Ray, just a quick note to thank you very much for the excellent training last night. All the comments I have received have been very positive and to be able to keep Governors so interested at that time of night has to be an achievement......

 
                                                                                        J.M. (Waterlooville)
                                                                                        March 2012
 
......94% for our audit is fantastic, especially when you think where we were just over a year ago. I can't tell you enough how pleased we all are that all the hard work we have done with you has paid off. Your guidance and advice has been invaluable. I really wanted to say a big thank you from all of us......
 
                                                                                        A.G. (Southampton)
                                                                                        March 2012

......Ray, thank you so much for taking the time to talk with me this evening. The advice you gave me was invaluable and very inspiring. I now feel like I have a reachable goal......
    
                                                                                        M.R. (Tonbridge)
                                                                                        February 2012
 
......I just wanted to let you know that we won the tribunal and they said we had done everything to keep the pupils safe and that there wasn't really a case to answer. So all good news and thanks again for all your support - very much appreciated......

                                                                                                                                                                                

                                                                                        G.W. (Winchester)

                                                                                        February 2012

 

......and I have been telling anyone who will listen that it was a great great course, and not at all dry, considering the subject matter (or perception of it beforehand). I will certainly recommend it to anyone who needs this training......thanks once again anyway, and I will certainly book other H&S courses with you when I can......
 
                                                                                        H.B. (Aldershot)
                                                                                        January 2012
 

......Hi Ray, thank you very much for running the fire marshal course last week and for all your useful guidance and direction.  The plan to cover fire marshals is now in place and all seem very happy about their responsibilities.  We are really pleased with how it has gone, especially considering the issues we had......

 

                                                                                        A.H. (Farnborough)

                                                                                        January 2012

 
......thanks for everything this year Ray, your support has been fantastic. It is good to be working with you.  Have a good Christmas and see you 4th January for our Inset day...... 
 
                                                                                        M.G. (Alton)
                                                                                        December 2011
 

......Ray, this training went down really, really well - even the old die-hard who said he had "renovated a house and never had any problems standing on a ladder" said he learnt a lot, so thank you very much......the length and your style of presentation was just right......

 
                                                                                        T.H. (Basingstoke)
                                                                                        December 2011

 

......Hi Ray, just to let you know that we achieved 92% in our health & safety audit yesterday.  Thank you for all your help and advice......

 

                                                                                        B.W. (Bordon)

                                                                                        November 2011

 

......thanks for your help with the special risk assessment process on Friday.  The meeting felt very calm and non-confrontational which was great for all parties concerned. Just wading through the minutes now so will be in touch soon to discuss......

 

                                                                                        S.M. (Southampton)

                                                                                        November 2011

 

......many thanks for coming in today. I do feel in a much better position to start making some progress thanks to your excellent advice and will begin to get on with the things we discussed. The staff really enjoyed your presentation too, so thank you again for staying later to host this. Best wishes......

 

                                                                                        D.H. (Farnborough)

                                                                                        November 2011 

 
......just a quick note to thank you for the interesting and instructive course yesterday evening.  It was excellent and I was pleased to see what I understand to be commercial best practice with respect to risk management being applied in a thorough and worklike manner to H&S in the school environment......

                                                                                                        

                                                                                        J.L. (Farnborough)

                                                                                        October 2011

 

......and I wanted to pass on a big thank you for our health and safety day.  The site tour was very useful and alerted us to a number of issues which we are now addressing.  I have also received emails from a number of schools about the Accident Investigation course that you delivered for everyone.  It was commented upon as very informative, easygoing and pertinent to schools - and we now have quite a few schools already on our waiting list so we will book another course shortly.  Thanks again Ray......

                                                                                        

                                                                                        C.T. (Winchester)

                                                                                        September 2011                                                                                                      

 

......had lots of good feedback about today and it was great to get it all done. Always so reassuring to have you around......

                                                                                        

                                                                                        F.A. (Lymington)

                                                                                        September 2011                                                                                                          

 ......thanks for today, the quality of your training will undoubtedly have made a much greater impact than other training given to date......

                                                                                        

                                                                                        S.S. (Basingstoke)
                                                                                        September 2011

                                                                                                                                                             

......I thought it would be appropriate if I sent you an email to thank you all for arranging the Governor Training on "A Strategic Guide to Health and Safety in Schools", and to let you know that Ray West's presentation was very well received.  Ray covered a great deal of ground in a way that kept everyone awake and interested with lots of examples, anecdotes, and illustrations; plus a couple of useful exercises.  I would suggest that we might like to invite Ray to present a similar course this time next year.  It was worth while inviting other schools to attend who actively joined in with the discussions......

 

                                                                                        S.S. (Ringwood)

                                                                                        August 2011

 

......I have recently used Ray's skills to deliver some Senior Executive courses and the feedback was brilliant. Ray is a great trainer who uses his brand of humour to deliver the subject in a very engaging manner. The groups have all commented on his knowledge which is to his credit and I have no problems using him again in the future......

 

                                                                                        P.D. (Milton Keynes)

                                                                                        July 2011

 

......we have received great feedback from the recent IOSH Safety for Senior Executives training course that you delivered for our company. Comments included......has excellent knowledge of subject and conveys message very well......very well presented ......will apply in seeking to build a better safety culture...... Thanks again and well done......

 

                                                                                          M.M. (Brighton)

                                                                                        June 2011

 

......I found the session extremely useful. It helped me think about risks in a new way and what really impressed me was that it meant we could still do all the activities. All the ideas look really easy to implement and the bonus is that they are cost effective too. A big thank you!!! I will certainly be in touch over the next few months......

 

                                                                                        T.T. (Andover)

                                                                                        June 2011

 

......and I have already received several emails and calls from governors who attended your Governors’ Strategic Health & Safety training course on Wednesday evening.  All found the course to be very informative and one which held our interest throughout.  The interactive nature of the training has also been commented upon as being most helpful, as was your continuous patience when answering so many of our questions.  Thank you.  See you next month for our COSHH assessor course for which there are 12 delegates from 9 schools...... 

                                                                                        G.S. (Southampton)

                                                                                        May 2011 

 

......and many thanks for coming in on Friday and for the good advice about the issues with our science technician.  We all feel much better knowing that we are in safe hands on this one......

 

                                                                                        S.M. (Chichester)

                                                                                        April 2011

 

......I have worked extensively with Ray around numerous health and safety issues, including risk assessing the health of staff and their suitability to work in my school, health and safety requirements in relation to children with complex medical needs, completing the health and safety audit and general issues relating to the running of a school for children with complex and very disparate needs.  My governors and I have been very impressed with the advice and support that we have received, Ray always responded rapidly to any concerns, he gave us direct advice or signposted us to where we could find it.  In addition whilst in Hampshire he tightened up the health and safety requirements and kept Heads constantly updated about new developments.  I have to say we were devastated when he informed us he was leaving.  Ray was always professional, supportive and we had great confidence in his advice.  I would not hesitate to recommend Ray to you.  He will get your health and safety queries sorted......

 

                                                                                        J.S. (Winchester)

                                                                                        March 2011

 

......he is always on the end of a phone with great advice.  The website that Ray set up has been one of the most useful tools I have ever used.  I cannot stress how highly I have valued the input we have had from Ray over the years in an informal way such as a quick email for advice or more formal such as staff training.  I would recommend him 100%......

 

                                                                                        C.G. (Andover)

                                                                                        February 2011

 

......I have known Ray for just over three years since becoming a headteacher.  He has always been most helpful when I needed advice regarding school H&S queries.  Ray has given good advice to all headteacher colleagues via committees, groups and specific training opportunities. The comprehensive risk assessments and information he has developed on the Hampshire H&S website have been an invaluable resource ensuring clear guidance and a common sense approach at all times.  We all value this resource greatly.

Ray will be missed within our local authority.  We have his contact details and I would not hesitate to request his expertise and advice again in the future......

 

                                                                                        J.S. (Waterlooville)

                                                                                        January 2011                                                                                                         
 
......I have really gained from your integrity-based info, realism and pragmatic approach. Whatever you're doing next will be a success.  Thank you......
 
                                                                                         G.N. (Brockhurst)  
                                                                                         December 2010
 
......you certainly have worked wonders in raising our awareness of H&S and risk assessments in particular.  I think the thing I wanted to thank you for the most is how supportive you have been in helping us to do the job...... 
 
                                                                                         M.P. (Waterlooville)  
                                                                                         December 2010
 
......thanks Ray - Hampshire will miss your ability to cut through fear and apply logic to health and safety......
 
                                                                                         R.T. (Farnborough)
                                                                                         December 2010
 
......and a fantastic job you do too Ray! I am sorry to hear you will not be supporting us for much longer.  Good luck in whatever you are doing in the future......
 
                                                                                         A.E. (Fleet)
                                                                                         November 2010
 
 ......in the four years that Ray has been with the County he has, through his leadership of health and safety, brought schools into line with government requirements which we weren’t even close to before he came...... he has worked tirelessly to help headteachers comply with our statutory responsibilities and that has been no mean feat.  As heads we had so much to catch up with and put into place that we felt over burdened.  Ray listened to all our concerns and though always maintaining standards, he has helped us by coming into schools, always being on the end of a phone, he has organised workshops, organised within the intranet an accessible and easy to follow system that enables us to access information, download risk assessments etc.  Schools in Hampshire having worked and followed Ray’s advice can feel confident with regards to health and safety.  He has established excellent working relationships with headteachers and we feel confident working with him...... 

                                                                                                                                                                                                                                 B.G. (Horndean)

                                                                                         November 2010           

 
......I would like to take this opportunity to say thank you for your support to myself and other headteachers across Hampshire.  You have made sure the children in Hampshire are much safer than they once were and we as headteachers are protected...... I feel, following your guidance, that health and safety is being managed well...... also, I have also known that you are on the end of the phone if I ever need some support or advice.  I remember the day I called you about a serious H&S issue and you were the only person that I felt stood next to me in protecting the health and safety of my staff and children.  If it had not been for you in my opinion staff and children would have been at risk...... so, finally I would personally like to thank you and let you know you will be missed, and, in my humble opinion, you leave Hampshire having made a significant contribution to the children and staff across Hampshire......
 
                                                                                         J.L. (Southampton)
                                                                                         November 2010
 
......we all agreed today that you have won us over through your supportive attitude and prompt help, plus your patience and good temper......
 
                                                                                         L.P. (Whitehill)  
                                                                                         October 2010
 
......the reality is however, that without the incredible amount of work that you have carried out and the superb advice and guidance that you personally have given we could not have done so well.  Your professionalism, dedication and strong leadership has benefited us and other schools greatly......
 
                                                                                         M.B. (Hedge End)
                                                                                         October 2010
 
......I just want to thank you for your professionalism and significant contribution to Hampshire whilst you have been with us.  Your legacy will be with us for many years to come and we will be all working in a much safer environment as a result of it......
 
                                                                                         T.L. (Winchester)
                                                                                         October 2010

......thanks for all the support on H&S Ray.  It very much appreciated......

                                                                                         C.E. (Ringwood)
                                                                                         September 2010
 
 ...... admin officers from 52 schools were present and there was a general concensus that the information on the website and the templates are invaluable and user friendly.  They have asked me to pass on their thanks and appreciation to you, particularly as people are very quick to criticise but not so quick to pass on positive comments......
 
                                                                                         K.D. (Gosport)
                                                                                         August 2010  
 
......just to let you know the governor I was concerned about regarding H&S (you may remember - the everything looks fine to me person) has been truly 'Ray Westised' today and has come back a different man.  Thank you......
 
                                                                                         S.S. (New Milton)
                                                                                         July 2010  
 
......you have been an absolute gem - I have been in the wings on all of this. Your support is invaluable......
 
                                                                                         A.B. (Winchester)
                                                                                         May 2010
 
......I would just like to say that you have made life much easier for us all - all the documents needed to get the systems in place are there on the website and whenever I phone up with a question you are able to give me the help I need.  I think this is what they mean by working together......
 
                                                                                         L.M. (Eastleigh)
                                                                                         April 2010
 
......Ray, we are grateful for an extremely positive experience and also to you for your patience, expertise and unfailing willingness to work through our questions and challenges with us......
 
                                                                                         B.W. (Emsworth)
                                                                                         March 2010
 
......as you are aware we had our Ofsted inspection this week on Tuesday and Wednesday.  I am writing to thank you for all the help, guidance and support offered not only this week but also during the many weeks and months leading up to our inspection.  We all know that health and safety is not just for inspections but that it is for everyday life. I have found the guidance you have offered our school has been second to none.  The policies, procedures, templates and training have been very supportive and effective...... I would also like to add that the Health and Safety Management Audit that was recently undertaken here was done most professionally and robustly.  This has proven to be excellent for the school.  The guidance for the health and safety review was thorough and meant that we are confident that we are secure in health and safety matters to date.  It also meant that were confident going into inspection that we were secure in health and safety judgements...... you offer and deliver efficient and effective quality support and guidance and respond positively to enquiries and concerns.  Thank you......
 
                                                                                         J.H. (Newbury)
                                                                                         February 2010
 
......a big THANK YOU to you for both an enjoyable and informative health and safety training course.  Excellent......
                                                                                                                                                                   
                                                                                         M.E. (Fareham)
                                                                                         January 2010